Texting & Reminders

Unlimited texting, and reminders that send themselves

Two-way SMS with every client, plus automated appointment reminders by text and email. Two-way SMS is unlimited on every plan, including Budget at $49. Automated reminders start on Core. No per-message fees, no credit bundles to top up.

Sarah Chen
Bella · Goldendoodle
UNLIMITED
AUTOMATED REMINDER
Hi Sarah — reminder that Bella has a full groom tomorrow at 2:00 PM. Reply C to confirm.
C — see you then!
Confirmed — Bella's all set for 2:00 PM.
1,284 texts this month · $0 in message fees
What it is

Clients text you and you text back, all inside Teddy against the right pet and appointment. Reminders go out on their own before every appointment, which is the cheapest way there is to cut no-shows. Most grooming software meters messages or sells them in credit packs. Yours are unlimited on every plan.

Unlimited on every plan

No per-message fees and no credit packs to run out of mid-week.

Fewer no-shows

Automated reminders go out before every appointment without you remembering.

Replies land in context

Client texts attach to the right pet and appointment, not a separate inbox.

Teddy can write them

Ask it to message one client or a whole group and approve before it sends.

How it works
1

Turn reminders on

Set how far ahead reminders go out. From then on they send themselves before every appointment.

2

Clients text back

Replies arrive in Teddy attached to that client and pet, so you always have the history.

3

Ask Teddy to handle outreach

“Text everyone I haven't seen in three months” — Teddy drafts it and sends once you confirm.

Automated reminders
24 hours before each appointment
Sarah Chen · Bella
Reminder sent · Confirmed
The Johnsons · Max
Reminder sent · Confirmed
T. Ito · Luna
Reminder sent · Awaiting reply
Messages this month
1,284
Overage
$0

Everything included

Two-way SMS — Text clients and get their replies inside Teddy.

Unlimited two-way SMS on every plan including Budget. No per-message fees or credit bundles.

Automated reminders (Core+) — Text and email reminders send before every appointment.

Teddy drafts for you — Ask for the message; approve it before it goes out.

Group messages — Reach a whole segment, like clients you haven't seen in months.

Full thread history — Every message stays on the client and pet record.

Things you can just ask

“Text the Johnsons that I'm running 15 minutes late”
“Remind everyone booked tomorrow”
“Message clients I haven't seen in 3 months”
“Did Sarah reply about Friday?”
Why Teddy

How this compares

The other options can hold your data. Teddy is the only one you can just talk to.

Capability
Teddy
MoeGo
DaySmart
GrooMore
No software
Unlimited texting included
No per-message fees or credit packs
Automated appointment reminders
Varies
Varies
Varies
Replies attached to pet & appointment
Draft & send outreach by asking
Varies
Varies
Varies

Comparison based on publicly available product information. “Varies” means the capability depends on plan or configuration — check the vendor for current details.

Available on

Every plan

Unlimited two-way texting on Budget, Core, and Plus (from $49). Automated reminders start on Core at $99/mo.

Questions, answered

Frequently asked questions

Is texting really unlimited?

Yes. Unlimited two-way on every plan, including Budget at $49. No per-message fees. Automated reminders start on Core.

Do other grooming platforms charge per text?

Most meter messages or sell them in credit packs, so a busy month costs more. Teddy includes unlimited two-way on every plan, starting at $49/mo.

Will reminders go out if I forget?

That's the point. Once reminders are on, they send before every appointment automatically by text and email.

Can I text a group of clients at once?

Yes. Ask Teddy to message a segment — like clients you haven't groomed in three months — and it drafts the message for your approval before sending.

Try Texting & Reminders free

Start 14 days free, no credit card. We'll load your whole book before day one, so you're up and running from the start.

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