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AI Phone Receptionist
Teddy answers every call for you, around the clock, in a natural conversational tone
If you have ever missed a call while your hands were in a dog's coat and wondered whether that was a new client or a repeat booking, you already understand why the AI Phone Receptionist exists. Grooming is physical work. You cannot put down the clippers mid-groom to answer a call, and you should not have to choose between doing your job well and keeping your phone lines open. Teddy answers every call for you, around the clock, in a natural conversational tone that sounds like a real member of your team.
When a client calls your Teddy business number, the AI picks up within one or two rings, greetsthem by your business name, and figures out what they need. If they want to book, it walksthem through the details: which pet, which services, their preferred timing, and the best numberto reach them. It wraps up the call professionally and lets the client know your team will followup to confirm. Then it sends you a complete call summary with a transcript, so when you finishthe groom and check your phone, you already know exactly who called and what they want.
Every call gets categorized automatically. Booking requests, pricing inquiries, and silent or misdial calls all get tagged so you know at a glance what your inbox looks like and which ones need a response. You are not listening to a voicemail and trying to piece together what someone mumbled. You are reading a clear, structured summary that tells you the client's name, their pet's name, and every service they asked about.
The AI also fires a follow-up text automatically after each call, so the client hears from you quickly even before you pick up your phone. That kind of responsiveness is hard to pull off when you are a solo groomer or a small team running back-to-back appointments. The AI makes it feel effortless from the client's perspective.
For a grooming business, missed calls are missed money. Most people trying to book a groomer will call one or two places and go with whoever gets back to them first. If your competitor answers and you do not, that client is gone. The AI Receptionist closes that gap completely.
Think about what a typical missed call costs you. If one new grooming appointment is worth around $150 and you miss even ten calls a month, that is potentially $1,500 in bookings that never made it into your calendar. The AI Receptionist captures those calls every single time, including the ones that come in on a Saturday afternoon when you are already fully booked and the last thing on your mind is answering the phone.
The time savings compound fast. Groomers who field their own calls typically spend 15 to 20minutes per call between answering, gathering pet details, checking availability, and confirming. With 498 calls handled in one account, that works out to over 12 hours of phone time handed back to the groomer. That is a full workday and a half, recovered.
There is also the consistency factor. When you answer a call yourself, some days you are on and some days you are rushing. The AI says the right thing every single time, never gets flustered, never forgets to ask about the pet's breed or size, and never leaves a client with a vague answer. That professionalism builds trust, especially with new clients calling for the first time
Will clients know they are talking to an AI?
The AI is transparent about being an automated assistant for your business. Most clients simply want to get their information logged and hear that someone will follow up, and the AI handles that perfectly. Many groomers find clients appreciate the quick, attentive response more than anything else.
What happens after the AI takes a call?
You get a full summary with the transcript, the client's contact info, and the services they requested. A follow-up text also goes out automatically to the client so they know their inquiry was received. You just review it and reach out to confirm the appointment.
Can I use my existing business phone number?
Teddy provides you with a dedicated business number. You can forward your existing number to it or share the Teddy number with clients. Either way, every call that comes through gets handled and logged.
What if someone calls about something other than booking?
The AI handles common inquiries including pricing questions and general information. Calls that do not fit a clear category like silent calls or misdials get tagged separately so you can review them without spending time on anything that was not a real lead.
Does it work on nights and weekends?
Yes, it answers every call 24 hours a day, 7 days a week. Clients who call at 9 PM on a Sunday looking to book still get a professional response and a confirmation that your team will follow up.You capture bookings even when you are completely offline
