Pricing, texting, online booking, and interface for independent groomers

DaySmart Pet (formerly 123Pet) is one of the longest-running names in grooming software, a mature, feature-rich platform with deep roots in established salons. Teddy is a newer, grooming-first platform built for independent groomers and small teams who want a modern, lightweight tool. This Teddy vs DaySmart comparison looks at pricing, texting, booking, and interface so you can tell which suits your shop, whether you're a seasoned multi-staff salon or a solo groomer leaving the paper calendar behind.
In fairness: DaySmart's longevity is a real asset, it's proven, stable, and trusted by large salons. The question is whether that depth fits your shop or weighs it down.
DaySmart is a comprehensive, established platform built to handle multi-staff salons with detailed reporting, inventory, and payroll-adjacent features. Teddy is built around the daily flow of an independent grooming business: request-based booking, unlimited texting, pet profiles, and a clean interface you can learn in an afternoon.
If you're a large salon that wants every feature under one roof, DaySmart's depth appeals. If you're a small team that wants speed and simplicity, the depth can feel like overhead.
Client texting is where Teddy pulls ahead for small shops. It includes unlimited two-way SMS, so reminders, pickup texts, and rebooking nudges never accrue charges. DaySmart offers messaging, but texting volume and capabilities can depend on your plan. For a high-touch shop that texts all day, the difference adds up over a year.
This is the most-cited contrast. DaySmart's interface reflects its age, powerful, but more traditional and denser, which established salons often don't mind because they're already trained on it. Teddy was designed recently, with a cleaner layout that new users pick up quickly. If you're switching from paper or you want minimal onboarding for new staff, the modern interface is a tangible advantage.
DaySmart supports direct self-booking, useful for high-volume salons. Teddy uses request-based booking so you approve each grooming appointment before it's confirmed, keeping control over variable groom times. Neither is objectively better; it depends on whether you want automation or a gatekeeper. Our guide to grooming scheduling software digs into this choice.
Choose DaySmart if you run an established, multi-staff salon that wants deep reporting, inventory management, and a proven platform, and your team is comfortable with a denser interface.
Choose Teddy if you're an independent groomer or small team that values unlimited texting, request-based booking, a modern interface, and predictable pricing without features you won't use.
Comparing more than two? Our full pet grooming software roundup lines up Teddy, DaySmart, MoeGo, and Gingr side by side.
If a modern, texting-first tool built for a small grooming team sounds right, Teddy was made for exactly that. Try it at tryteddy.com.
For independent groomers and small teams, yes. Teddy offers a more modern interface, unlimited two-way texting, and request-based booking at predictable pricing. Established multi-staff salons that rely on deep reporting and inventory features may still prefer DaySmart's maturity.
DaySmart is a long-established, feature-deep platform aimed at larger salons, while Teddy is a newer, grooming-first tool built for small teams. Teddy emphasizes a modern interface and unlimited texting; DaySmart emphasizes depth and reporting.
For small shops, Teddy is usually more cost-effective and predictable, partly because unlimited texting is included rather than metered. DaySmart's pricing reflects its broader feature set. Compare both against your team size and texting volume.
It's more feature-dense than newer tools, so it has a steeper learning curve, which established salons often accept in exchange for depth. Teddy's modern, lighter interface is generally faster to learn, especially for groomers moving off paper.
Yes. Export your client and pet data from DaySmart and import it into Teddy, then use the free trial to set up your services and test the workflow before fully migrating.