Running a Grooming Salon With Employees on Teddy: Staff Permissions, Commission and Reports

Quick answer: Teddy helps grooming salons with employees in four ways. Add each person under Setup > Settings > Staff with a role and permissions. See each groomer's book in the staff calendar view. Set commission per staff member under Pay & Commission. And check the Employees report in Reports, or start payroll from Ask Teddy.

Going from solo to a team changes everything. Suddenly there are two or three books to juggle, people who need the schedule but not the bank numbers, and a payday that depends on who groomed what. The software that worked for one person starts to creak.

Here's how Teddy handles the parts of running a shop with employees, and how to set it up so the whole team stays on the same page.

Add your team and set permissions

Your team lives under Setup > Settings > Staff. Add each person and give them a role: Groomer, Bather, Owner, Admin or Other.

Then open the Permissions tab to decide what they can see. There are three toggles:

• Reports Access: whether they can open your reports.
• Settings Access: whether they can change shop settings.
• Calendar Revenue Numbers: whether they see revenue numbers on the calendar.

Owners and Admins get full access.

A few tips for setting permissions:

• Start narrow. Give people what they need for their job, then turn more on if they ask.
• Review when roles change. When someone's job changes, update their role and toggles.
• Remove access the day someone leaves. It takes a minute and protects your clients' info.

A calendar for each groomer

Teddy's calendar has day, week and staff views. The staff view puts each groomer's book side by side, so you can see who's slammed and who has an opening at 2.

You can run the calendar by clicking, or just ask:

• "What's open Friday afternoon?"
• "Find the soonest full-groom opening for Bella"
• "Move the Johnsons to next Thursday"

Teddy checks the schedule before it confirms anything, so you don't double-book a groomer. Unlimited appointments are on every plan. More on the calendar and scheduling page.

Commission, set per person

Payday is where a lot of shops lose hours. Adding up who groomed what and working out commission splits by hand is slow, and mistakes cause real friction with your team.

In Teddy, commission is set per staff member under Pay & Commission. For each person you set:

• A default commission rate for their services.
• A tips retained rate, for how much of their tips they keep.
• Per-service overrides, for services that pay differently.

Because it's tied to the appointments each person actually did, you're not rebuilding a spreadsheet every pay period.

Not sure how to structure commission in the first place? The free grooming commission calculator helps you compare splits before you decide.

The Employees report and payroll

Under Reports, the Employees report shows how each person on your team is doing. When it's time to pay people, Ask Teddy has a Run payroll shortcut to start from.

You can also ask Teddy about the numbers in plain words, like "How much did I make this week?" Teddy answers with what's been collected so far and how many appointments are still booked for the rest of the week.

How many groomers each plan includes

Plans differ in how many groomers they include, and every plan is priced per location. If you run more than one shop, Plus adds multi-location support. Check the pricing page for the current details before you add your team.

Setting up a shop with a team

A smooth setup makes the switch easier on everyone:

1. Add your team under Setup > Settings > Staff, pick each person's role, and set their permissions.
2. Set each person's commission under Pay & Commission.
3. Assign appointments to the right groomer. The staff view only helps if each appointment belongs to someone.
4. Set services with real durations. Teddy saves pricing and duration per service, so bookings fit each groomer's day.
5. Show everyone Ask Teddy. It's the fastest way to book, move appointments and text a client.
6. Run one pay period side by side. Check Teddy's numbers against how you did it before, then switch over.

Keep the team and clients in sync

With a team, communication gets messy fast. Teddy keeps every text on the client's record, so when one groomer texts Max's owner, everyone else can see it. Two-way texting is unlimited on every plan, and you can ask Teddy to text a client straight from chat, with a preview to approve before it sends. See texting and reminders.

Works on any device

Teddy runs in the web browser on phones, tablets and computers, so your team can check their day from the front desk computer or their own phone without downloading anything.

Growing your team? Our guide on how to hire and train dog grooming staff covers the people side.

Ready to run your team from one place? Get started for free. No credit card needed.

Frequently Asked Questions

Can I control what my employees see in Teddy?

Yes. Under Setup > Settings > Staff, the Permissions tab has toggles for Reports Access, Settings Access and Calendar Revenue Numbers. Owners and Admins get full access.

What staff roles does Teddy have?

When you add someone under Setup > Settings > Staff, you can pick Groomer, Bather, Owner, Admin or Other.

How does commission work in Teddy?

Commission is set per staff member under Pay & Commission: a default commission rate, a tips retained rate and per-service overrides.

Can I see each groomer's schedule separately?

Yes. Teddy's calendar has a staff view that shows each groomer's book side by side, plus day and week views.

Where do I see how each employee is doing?

Open Reports and choose the Employees report. You can also ask Teddy about your numbers in plain words.