
The first appointment tells you everything — if you ask the right questions. A well-designed dog grooming intake form gives you a dog’s health history, the owner’s preferences, and any red flags before you’ve picked up a brush. It protects you from liability, sets expectations, and builds trust that turns one-time clients into long-term regulars.
This guide includes a free template, explains each section, and shows how to move from paper to digital without making your workflow complicated.
Grooming without an intake form is a risk you don’t need to take.
Without documentation:
An intake form creates accountability on both sides. It also improves your service — being able to pull up notes like “#4 body cut, sensitive to dryer, lipoma on left shoulder” instantly makes you look professional and prepared.
Collect:
Always have a second contact option in case the owner is unreachable during the appointment.
Breed and coat type directly impact time, tools, and pricing — don’t skip this.
This is one of the most important sections.
Include:
For senior dogs, add extra notes — age significantly affects grooming tolerance.
Ask direct questions:
Specific questions = more honest answers.
That last point avoids conflict mid-groom.
At minimum:
Set clear expectations — this protects your entire client base.
This is where your intake form becomes legally meaningful.
Include:
For a complete legal-ready version, you can reference:
Keep each consent item clearly separated — avoid vague, combined paragraphs.
[YOUR SALON NAME] — Dog Grooming New Client Form
Owner Information
Dog Information
Health History
Behavioral Notes
Grooming Preferences
Consent
Signature: ____________
Date: ____________
Paper works — but it creates problems:
Digital forms solve all of that.
With tools like Teddy, intake forms are built directly into the booking process. Clients fill them out before the appointment, and everything is stored automatically in their profile — no chasing paperwork, no manual entry.
If you’re just starting, Google Forms is a simple alternative.
The easier it is, the higher your completion rate.
Your intake form should reference your cancellation policy — this is where clients formally agree to it.
For best practices on reducing missed appointments, read:
How to Handle Grooming Cancellations Without Losing Money
Combining intake + policy acknowledgment reduces disputes significantly.
Not always — but it’s essential for liability protection. It documents what the client disclosed and what they agreed to.
Most salons combine both into one document.
Yes. Tablets work well, though sending the form ahead of time is better for completion rates.
You can decline service. Refusal often means missing critical safety information — and that’s not a risk worth taking.
A strong intake form doesn’t just protect your business — it improves your grooming quality, client communication, and overall professionalism. Pair it with a system like Teddy, and you remove most of the manual work while keeping everything organized and accessible.