Pet Grooming Software Features

Instead of digging through menus and forms, you send a message like "book Daisy for a full groom Tuesday afternoon." Teddy reads it, figures out the task, and completes it after you confirm.

Voice is built in. You can speak requests hands-free while you're mid-groom or driving the van, and Teddy handles them the same way it handles typed messages.

Teddy understands everyday phrasing like "move the Johnsons to next Thursday" or "find me the soonest opening for Bella." If you can send a text, you can run it.

Before it books, reschedules, cancels, or edits anything, Teddy shows you exactly what it's about to do. Nothing changes on your calendar until you approve it, so you catch anything off before it happens.

Teddy works on your phone, so you can book and reschedule hands-free between dogs or from the van without stopping what you're doing.

Asking is the fast path, not the only path. The full calendar, records, and settings screens are all still there — use whichever way suits the moment.

Switch between day, week, and per-staff views to manage a solo book or a multi-groomer floor.

There's no cap on appointments — the calendar scales from a solo van to a busy salon.

Say or type the request and Teddy completes it once you confirm — e.g. "reschedule the Johnsons to next Thursday" moves the appointment after you approve.

Smart scheduling is included starting on the Core plan, helping you fit appointments together sensibly across the day.

Instead of scanning the calendar, ask "what's the soonest opening for a full groom?" and Teddy returns the next slot that fits.

Add clients to a waiting list so you can fill cancellations and gaps as they open up.

Check-in/check-out is built into the calendar so you can track which pets are on-site and ready for pickup.

Route optimization is included starting on the Core plan. Ask Teddy to optimize a day's route and it reorders your stops to save driving.

Online booking is included starting on the Core plan. It's separate from asking Teddy to book for you internally — this is your clients booking themselves.

Records include grooming notes and saved pricing and duration, so each pet's history and needs live in one place.

Instead of searching and tapping through profiles, ask Teddy for the client and it surfaces their pets, history, and notes.

Store each pet's vaccination status so you know what's current before an appointment.

Attach codes to pets to capture handling notes and traits the team should know.

Alert notes call out things like allergies or behavior so nothing important gets missed at check-in.

Teddy stores the expected price and duration per pet so bookings and quotes stay consistent.

Teddy tracks pet birthdays so you can reach out at the right moment.

Ask Teddy to find lapsed clients and it lists who hasn't booked recently, their pets, and the potential revenue — then it can reach out for you once you approve.

Reminders are included starting on the Core plan, cutting no-shows and the manual back-and-forth of confirming appointments.

Two-way texting is built in, with unlimited two-way texting on the Plus plan.

Ask Teddy to message a client or group — for example to reach out to clients you haven't seen in a while — and it drafts and sends after you confirm.

Review boosting is included on the Plus plan and nudges satisfied clients to post reviews without you chasing them.

Included on the Plus plan at $199/mo per location, so leads don't slip away to voicemail when you're mid-groom or closed.

Missed and after-hours call handling is part of the Plus plan — now built in rather than sold as a separate product.

Payments run through a Square integration available on all plans. You use a Square card reader; Square is currently the only integrated processor with two-way sync.

There are no Teddy processing fees — you pay only Square's standard processing rates.

Tip collection is included on all plans, including Budget.

Receipts are included at every tier, starting with Budget.

Save a client's card and collect deposits to protect against no-shows and speed up checkout.

Accept two cards, or a card plus cash, on one appointment's payment.

Intake forms are included on every plan, starting with Budget, so you collect what you need before the appointment.

Digital agreements are included on every plan, letting clients sign the agreements you require without paper.

Ask "show me this month's revenue" and Teddy returns figures like month-to-date revenue and a comparison to the prior month — no report to build or export.

Ask Teddy to "run payroll for the last two weeks" and it prepares a ready-to-send summary across your groomers.

Ask "how much do I owe Alex in commission this month?" and Teddy totals it across their appointments.

Share grooming reports with clients so they know what was done for their pet.

Access levels keep the right people able to see and do the right things, and everyone can ask Teddy for what they need throughout the day.

Set and track staff shifts so scheduling reflects who's actually available.

When you switch, Teddy imports your schedule, clients, and pets for free, so day one looks like the shop you already run — no re-typing, no starting from scratch.

Getting started includes one-on-one onboarding so you're running from day one.

Founder-led support is included on every plan, so you get direct, personal help instead of an anonymous ticket queue.

Teddy keeps real-time backups so your business data stays safe.

Each plan is billed per location. Budget covers the assistant, calendar, records, and forms; Core adds online booking, smart scheduling, reminders, and route optimization; Plus adds unlimited texting, review boosting, and call handling.

You can start Teddy with no credit card required and choose a plan only when you decide to.

There are no contracts locking you in — you can cancel or switch plans whenever you want.

There are no setup fees; you can start free and get configured without paying to begin.

Switch plans up or down anytime as you grow — nothing locks you into a tier.