Best Pet Grooming Software with Online Booking

Online booking isn’t optional anymore. Clients expect to schedule appointments when it’s convenient for them — which is rarely during your business hours.

The right software makes online booking smooth for clients while giving you full control over your calendar. Here are the best options for 2026.

Why Online Booking Matters

Online booking delivers real benefits:

• 24/7 availability — Clients book at midnight if they want
• Fewer phone interruptions — Less disruption while grooming
• No scheduling tennis — No “what times work for you?” back-and-forth
• Fuller schedules — More bookings, fewer empty gaps
• Professional image — Modern, convenient experience

Businesses with online booking often fill 25–40% more appointments than phone-only operations.

Quick Comparison

1. Teddy – Best Request-Based Booking

Free Trial: 14 days

Teddy uses a request-based system. Clients submit booking requests, and you approve them before confirmation. This prevents conflicts and lets you vet new clients.

Why It Excels at Online Booking

• Request-based approvals
• Integrated intake forms during booking
• Clear service descriptions and pricing
• Mobile-responsive design
• Unlimited SMS confirmations

Pros

• Full control over bookings
• Built-in intake forms
• Unlimited confirmation messages
• Prevents problematic appointments
• Clean, modern interface

Cons

• Requires manual approval
• Not fully automated
• Web-based only

Best For

Groomers who want control over their calendar and prefer vetting new clients before confirming.

2. MoeGo – Best Direct Booking

Price: Starting at $69/month
Free Trial: 14 days

MoeGo offers fully automated direct booking. Clients see available slots and book instantly without your involvement.

Why It Excels at Online Booking

• Immediate confirmation
• Smart scheduling conflict prevention
• Custom booking pages
• Built-in waitlist
• Deposit collection options

Pros

• Fully automated
• Professional booking pages
• Deposit capabilities
• Waitlist management
• Strong mobile apps

Cons

• Higher monthly cost
• SMS costs extra
• Less manual control

Best For

Established salons that want hands-off automated scheduling.

3. Pawfinity – Best for Growing Businesses

Price: Starting at $60/month
Free Trial: 14 days

Pawfinity’s booking tools expand through tiered plans, allowing you to start simple and add advanced features as you grow.

Why It Excels at Online Booking

• Direct self-scheduling
• Customizable booking rules
• Deposit collection
• Online service packages
• Scalable feature tiers

Pros

• Grows with your business
• Strong customization options
• Package sales integration
• Deposit collection

Cons

• SMS tier-limited
• Advanced features require upgrades
• Mid-range pricing

Best For

Growing grooming businesses that need booking flexibility over time.

4. DaySmart – Best Budget Booking

Price: Starting at $29/month
Free Trial: 14 days

DaySmart offers online booking at the lowest price point in this category.

Why It Excels at Online Booking

• Budget-friendly
• Automated direct booking
• Reliable platform
• Basic customization

Pros

• Lowest price
• Proven reliability
• Online booking included
• Established track record

Cons

• SMS costs extra
• Dated interface
• Basic booking experience
• Limited customization

Best For

Budget-conscious groomers who need functional online booking without advanced features.

5. GrooMore – Best Simple Booking

Price: $39/month
Free Trial: 14 days

GrooMore provides straightforward booking without unnecessary complexity.

Why It Excels at Online Booking

• Simple setup
• Direct self-scheduling
• Essential functionality
• Competitive pricing

Pros

• Easy to use
• Affordable
• Quick setup
• Clean booking flow

Cons

• Limited SMS
• Basic feature set
• Less polished interface

Best For

Groomers who want simple, affordable online booking without advanced tools.

Request-Based vs. Direct Booking

Understanding this choice is crucial.

Request-Based Booking (Teddy)

How it works:

1. Client views availability
2. Selects services and time
3. Submits request
4. You approve or decline
5. Client receives confirmation

Advantages:

• Full booking control
• Ability to vet new clients
• Prevents scheduling conflicts
• Handles complex cases better

Disadvantages:

• Not instant confirmation
• Requires manual review
• Short delay before confirmation

Direct Booking (MoeGo, DaySmart, Pawfinity, GrooMore)

How it works:

1. Client selects available slot
2. Appointment confirmed instantly
3. Appears automatically on your calendar

Advantages:

• Fully automated
• Instant gratification
• Works while you’re grooming
• No manual processing

Disadvantages:

• Less vetting control
• Complex schedules may conflict
• New clients book automatically

Recommendation:
Request-based booking works best if you want control or have complex scheduling.
Direct booking works well for established salons with predictable client flow.

Online Booking Must-Haves

Mobile Responsiveness

Over 70% of bookings happen on phones. Your booking page must work flawlessly on mobile.

Clear Service Descriptions

Clients should clearly see:

• Service name
• What’s included
• Duration
• Price (or starting price)
• Pet requirements

Accurate Availability

Show only true availability. Nothing frustrates clients more than false open slots.

New Client Handling

First-time clients should complete:

• Contact information
• Pet details
• Policy agreements
• Intake forms (ideally during booking)

Booking Customization Options

Control what gets booked online.

Time Restrictions

• Advance booking limits
• Same-day cutoffs
• Minimum lead times
• Holiday blocking

Service Restrictions

• Limit services available online
• Restrict new client services
• Control service combinations

Client Restrictions

• New vs. returning client rules
• Deposit requirements
• Pet eligibility rules

Groomer Assignment

• Client selects groomer
• Automatic assignment
• Manual assignment (request-based systems)

Integrating Booking on Your Website

Embedded Widget

Place booking directly on your website so clients never leave your page.

Booking Button

Add a “Book Now” button that opens your booking page in a new tab or popup.

Direct Link

Share your booking URL on:

• Google Business Profile
• Social media bios
• Email signatures
• Text messages

All reviewed platforms support these options.

Reducing No-Shows with Online Booking

Online booking helps reduce no-shows when combined with:

Confirmation Requests

“Reply YES to confirm your appointment.”

Reminder Sequences

• 48 hours before
• 24 hours before
• Same-day reminder

Deposit Collection

Upfront payment increases commitment.

Clear Cancellation Policies

Display policies clearly during booking.

Unlimited SMS platforms make reminder sequences more affordable. Per-text pricing may limit how many reminders you send.

Online Booking Metrics to Track

Conversion Rate

How many website visitors complete bookings?

Booking Source

Website widget vs. direct link vs. Google vs. social media.

No-Show Rate

Compare online vs. phone bookings.

Time-to-Book

How far in advance do clients schedule?

Tracking these numbers helps you refine your booking system.

Frequently Asked Questions

Should I Let New Clients Book Online?

If you want vetting control, use request-based booking.
If you prefer automation, direct booking works.

Can Clients Choose Their Groomer?

Most platforms allow you to enable or disable groomer selection.

What If Someone Books a Time I’m Not Available?

Proper configuration prevents this. Set working hours and block personal time.

How Do I Handle Complex Scheduling Online?

Request-based systems handle complexity better.
Direct booking relies on rule configuration.

Do I Need a Website for Online Booking?

No. You can share a booking link on Google, social media, or text. A website helps — but it’s not required.

Our Recommendation

For Controlled Booking

Teddy — request-based system with integrated intake forms and unlimited confirmations.

For Automated Booking

MoeGo — sophisticated direct booking with deposits and waitlists (SMS costs extra).

For Budget Booking

DaySmart — lowest price, basic but functional booking.

For Simplicity

GrooMore — straightforward and affordable.

Test your top choices. The booking experience shapes your client’s first impression — make sure it feels smooth, modern, and easy.